Privacy Policy

Studio Onda Sonora, operating this service, is committed to protecting the privacy of those who use our online platform. This policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

Collection of Personal Data

We collect personal data that you voluntarily provide to us when you interact with our site or services. This may include information you provide when contacting us, using our services, or participating in consultations. The types of personal data we may collect include:

• Contact details such as your name, business name, and physical address.
• Information related to the services you request or engage us for, such as project details.
• Communication records when you contact us.

We may also automatically collect certain information when you visit our site. This includes data about your device and how you interact with our platform, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is typically collected through cookies and similar tracking technologies.

Legal Basis for Processing

We process your personal data based on several legal grounds, including:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms. This may include improving our services, communicating with you, and managing our business operations.

Use of Personal Data

We use the personal data we collect for various purposes, including:

• To provide, operate, and maintain this service and the services you request.
• To communicate with you, respond to inquiries, and provide customer support.
• To understand how you use our site and improve your experience.
• To develop new services, features, and functionality.
• For internal business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
• To comply with legal obligations and protect our rights and interests.

Sharing of Personal Data

We do not sell your personal data. We may share your data with third parties only in the following circumstances:

• With service providers who perform services on our behalf, such as hosting providers, analytics providers, or professional advisors. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
• If required by law, such as in response to a subpoena, court order, or other legal process.
• To protect our rights, property, or safety, and that of our users or the public.
• In connection with a business transaction, such as a merger or acquisition, where data may be transferred as part of the assets.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data in certain circumstances.
• The right to request restriction of processing of your personal data in certain circumstances.
• The right to object to the processing of your personal data in certain circumstances.
• The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device. We use them to improve your experience on our site, analyze site usage, and for other operational purposes. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the site.

Links to Third-Party Sites

Our site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the policy on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Studio Onda Sonora
2508 Rua Augusta, 10th Floor
São Paulo, São Paulo, 01412-100
Brazil